Screen Power - How it works


Screen Power lets you turn all range screens on or off with a single click.

This article explains what Screen Power is and how to use it, including how to power screens on or off, check screen status, and troubleshoot issues.

Important: Use only one method to control power. If you turn screens on with Screen Power, you must also turn them off with Screen Power. The same is true for using a physical breaker. Mixing the two will cause unexpected issues. Toptracer Range does not troubleshoot problems caused by this.

Turning screens on

Step 1:

Click on Bays.

Step 2:

Click on the Screen Power tab.

Step 3:

On the left side panel, click Continue.

Step 4:

Check the number of screens available. If it's more than 0, the button to power on will be enabled.

Click Power on to start.

Step 5:

The power cycle will then start. Wait for the process to complete.

Step 6:

The power cycle has completed. If all screens successfully powered on, the button to power on will continue to not be clickable.

In case of failure:

The screens that did not power on will be listed and you can try and return to Step 4.

For a more detailed troubleshooting guide, see below.

If a screen doesn't power on, please follow these steps:

  1. Press the POWER ON button again as this will try to power on the screens(s) that didn't power on.
  2. Make sure that the screen's power cord and internet cable is connected properly.
  3. Dis- and reconnect the screen by removing and inserting the power cord. Reset button is not enough.
  4. Try another screen on that bay. If the problem persists, it's a problem with data or electrical network that you can solve yourself.
  5. Try the screen on another bay.
  6. If the problem persist, please contact support.

Turning screens off

Step 1:

Click on Bays.

Step 2:

Click on the Screen Power tab.

Step 3:

On the left side panel, click Continue.

Step 4:

Check the number of screens available. If it's more than 0, the button to power off will be enabled.

Click Power off to start.

Step 5:

The power cycle will then start. Wait for the process to complete.

Step 6:

The power cycle has completed. If all screens successfully powered off, the button to power off will continue to not be clickable.

In case of failure:

The screens that did not power off will be listed and you can try and return to Step 4.

For a more detailed troubleshooting guide, see below.

If a screen doesn't power off, please follow these steps:

  1. Press the POWER OFF button again as this will try to power off the screen(s).
  2. Disconnect the screen by removing the power cord.
  3. Remember to insert the power cord when you want to power on the screen.
  4. If the problem persist, please contact support.

Bays with multiple screens

In some cases, a bay may have two screens. TRMS will display them as:

  • Bay number + A
  • Bay number + B
  • Etc.

This helps you see and control each screen individually.

If a screen has recently been replaced, you may temporarily see duplicates for the same bay (for example, Bay 5A and Bay 5B).

  • If TRMS does not receive any reports from the old screen for one week, it will be automatically removed from the Screen Power page.
  • After that, the new screen will appear under its bay number only, without the A/B letter.

This process ensures that you don’t lose visibility or control while a replacement is being set up.

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