LED Status Guide - Camera
Each Toptracer system uses two cameras connected to a server.
Camera models may vary by installation.
Some camera models include a visible LED status light. Others do not.
If you do not see a light on the camera, this may be normal for your installation.
Step 1 – Check for a Visible LED
Look for a small light on the camera housing.
If your camera does not have a visible LED:
- Confirm cables are securely connected
- If the system is not working, contact Support
If your camera has an LED, continue below.
🔵 Solid Blue or 🟢 Solid Green
The camera is powered on and operating normally.
No action needed.
🟠 Orange, 🟣 Purple, ⚪️ White, or Flashing Lights
The camera needs attention.
First, check the network connection:
- Ensure the network cable is firmly connected to the camera.
- Locate the connection box/outlet near the camera and firmly reseat the network cable there.
- Confirm the cable gland at the camera is securely tightened.
Wait 1–2 minutes after reseating the cable.
If the light does not return to blue/green → Contact Support.
⚫️ No Light (On Cameras That Normally Have One)
If the camera usually has a visible LED but no light is showing:
Check:
- The network cable is firmly connected
- The cable gland is securely tightened
- The connected server or switch has power
If the light remains off → Contact Support.
When contacting Support
Please include:
- A clear photo of the camera
- The LED color/state