LED Status Guide - Tranquil Outdoor Servers

Some Toptracer installations use rugged outdoor servers called Tranquil servers.

There may be:

• One Database Server
  • Some sites have a single Tranquil server. In these installations, that unit performs both database and tracking functions.
• One or more Tracking Servers

It is normal for larger sites to have multiple Tranquil units.

How to Tell Which Tranquil Server You Are Looking At

Look at the front ports:

• If you see ports labeled LAN, CAM1 and CAM2 →
  • This is a Tracking Server.
• If you only see LAN1, LAN2 and IPMI ports and no camera labels →
  • This is the Database Server.

Some sites have only one Tranquil unit.

If no CAM ports are present, that unit handles all functions.

Power Light

🔵 Blue

The server is powered on and operating normally.

No action needed.

⚫️ Off

The server is not receiving power.

Check:

• Power cable is firmly connected
• The outlet has power

If the light remains off → Contact Support.

Network (LAN) Lights

🔴 Flashing Red

Normal network activity. No action needed.

🔴 Solid Red

Network link is active. Normal.

⚫️ No Light

No network connection detected.

Check:

• Network cable is securely connected
• The connected switch has power

If still no light → Contact Support.

Camera Lights (Tracking Servers Only)

Tracking Servers have camera ports labeled CAM1 and CAM2.

🔴 Flashing Red

Camera connection active. Normal.

⚫️ No Light

Camera may not be connected.

Check:

• Camera cable is firmly attached

If issue continues → Contact Support.

Restarting a Tranquil Server

To restart:

1. Unplug the power cable.
2. Wait 10 seconds.
3. Plug it back in.
4. Allow several minutes for the system to fully start.